Main Dealer Or Local Garage And Misconceptions

The hunt for a garage to service your car can be a tedious task as you would like a combination of both expertise and cost-effectiveness. In the case of car servicing in Warrington, there are several great options available. It would be wise to choose from among them instead of approaching the main dealer since the former can do a commendable job without reaching to deep in to your pocket.

Car owners hold several misconceptions which leads them to swear by the main dealer. Some of these include apprehensions about the warranty, resale value and being tricked into getting more repairs done than is required. However, the main dealer does not always give you the best deal, so let’s discuss and deconstruct the various concerns people have about approaching their local garage for a service or repairs.

Concerns Over Warranty

Car Warranty

A new car typically comes with the legal obligation of having a warranty period of 3 years. The warranty commences as soon as the registration is complete and will continue regardless of any changes in the ownership during this time. The common notion is that getting your car serviced at a local garage will instantly void the warranty provided. But the fact is, a car manufacturer cannot coerce a car owner to only use their services.

However, It’s important to note at this point that the car manufacturer, in the contract, might state certain conditions regarding when and how the car is serviced during the warranty period.

In other words, the car manufacturer explicitly states the timeline featuring your scheduled servicing during the warranty period. By all means, ensure you follow this schedule properly. Another condition requires the owners to document each time the car is serviced and also to only use original parts.

Therefore, following these stipulations, regardless of what garage you approach, it will nor render your warranty void. A good garage will always update your service records, use original parts, follow the guidelines by the manufacturer and document all the bills.

Concerns Over Service Quality

People are often worried about the quality of service by a local garage, especially when their car is new. This encompasses both the quality of the parts used as well as the competency of the mechanics at work. It’s commonly accepted that the affordability of the garage services is a result of their lower skilled labour or cheaper parts. Though this is a possibility, the fact that they could still do a great job cannot be discounted.

If you find a premium service garage, these concerns about the service quality can be eliminated. This is especially true since such garages employ workers who have undergone training by the manufacturer or have considerable experience of working in an official dealership. This substantiates the idea that they hold all the relevant skills and are aware of the techniques that must be implemented to provide a good service on your vehicle.

Broadly, many garages offer two different types of services, categorised based on those under a warranty at that point and those that are not. No matter what service you choose, your car should be checked thoroughly and serviced accordingly and the appropriate replacement parts used where necessary.

At Lowton Motor Company, Birchwood, Warrington we can service, repair and MOT vehicles from all the leading car manufacturers from a Ford to a Lamborghini, a Smart Car to a Peugeot and everything in between.

Lowton Motor Company also operate as a car dealership, with a focus on the higher end of the market such as Ferrari’s, Aston Martin, Porsche, Audi, BMW etc. The highly technical knowledge gained in servicing such precision machines transfers to other brands ensuring an equally high level of vehicle servicing.

Concerns Over Resale Value

Car Resale Value

There is no denying the fact that approaching the main dealer to service your car is a great way to preserve the value of your car. However, most buyers are more concerned about whether you have serviced your car according to the schedule prescribed by the manufacturer.

Apart from that, potential buyers will also be interested to know if your car has been damaged substantially in the past due to an accident or if it required any major repair work.

To sum up, the resale value of your car will not take a hit if you approach a good independent garage that services your car in a timely manner as prescribed by the manufacturer. With time, the service history will stop influencing the decisions of your potential buyers as much.


The words “Back street garage” elicits a negative response as soon as you consider approaching them for servicing. It’s commonly agreed upon that such establishments tend to inflate the bills, perform unnecessary repair work and sometimes vehicles end up in a worse condition in comparison to before the service work began.

Lowton Motor Company, Birchwood, Warrington values transparency, It’s one of the major foundations on which the business was built. We inform the customer of any work that may be required with evidence and a full explanation. No work is carried out on a vehicle without first obtaining the customers consent.

We also work ardently towards our customer care. From the myriad customer testimonials on our website, you can deduce that we are a reputable establishment popular for affordability and a quality service.

We do not deny the fact that official manufacturer dealerships provide excellent service. However, this quality service comes with a high cost and considerable inconvenience. The only exception is when the manufacturer offers complimentary servicing the first few times after a car is bought.

Further, warranty repair work can only be done at the official dealership. Barring these instances, you can always go to a reputable garage for your car service in Warrington and be assured that your car will undergo quality servicing at an affordable price with the benefit of courteous customer care.

One other major advantage Lowton Motor Company, Birchwood, Warrington have over the main dealers our Pick Up & Drop Off service. We all live busy lives and it’s generally not convenient to take time out to take your vehicle to the garage and sit and wait for work to be carried out.

Especially if it’s found that repairs need to be made and worse still parts for the repair are not in stock. It’s so much easier to have one of our drivers collect your vehicle, deliver it for service or repair to our Birchwood garage and return it once the work is complete. Leaving you to get on with your day unhindered.

Are you in or around Birchwood, Warrington, Winwick, Risley, Partington, Padgate, Newton le Willows, Lymm, Lowton, or Irlam? Lowton Motor Company Birchwood is the solution your car needs for any engine issues and problems that may arise in your vehicle. With over 25 years of experience, we will be able to find and fix the problem quickly and get your car back on the road. As the largest garage in Birchwood we provide a convenient and affordable service.

For all types of car service and repairs, book your service using the simple booking form below. You can also email us or call us on 01925 330468.

Our Customer Reviews

  • I didn’t manage to find reception too easily, but I did manage to get a car with a good history at a good price. Came with a fresh MOT, service and valet. No issues with the car so far, but if I end up stranded on the motorway next week, I’ll update 😉

    Jay Avatar

    Fantastic service from these guys! Smooth process from start to finish, will use them again.

    Martina O`Brien Avatar
    Martina O`Brien

    Pulled up late today with a screw in the tyre! Muzzy was really helpful and repaired my tyre on the spot! Highly recommend this place:)
    Got me out of a hole, cheers guys😎

    mick bunyan Avatar
    mick bunyan
  • Good service, all things explained and I will be returning.

    Garry Cassidy Avatar
    Garry Cassidy

    Warning lights on car while travelling on motorway. Took first possible exit to find garage or similar. Lawton Motor Company sorted problem instantly. Extremely helpful, exemplary service, right balance of professionalism and friendliness. Thanks Paul to you and your staff.

    Val Packer Avatar
    Val Packer

    Just bought myself a Jaguar F Pace from these guys and it was so easy. They'd only had the car one day, I sent a couple of emails asking for details and the company director contacted myself personally, sort out some photos and now it's mine. Very easy people to deal with, helpful and willing to sort anything out. Will use again

    Neil Roberts Avatar
    Neil Roberts
  • Just recently bought a Nissan qashqai from this company the service was outstanding and would definitely recommend for anyone who is looking to buy a car .

    lacey hayes Avatar
    lacey hayes

    With all the Covid regulations in place i was concerned about my visit to the dealership..I was dealt with in a professional and curteous manner by Sam and Ian.Which i appreciated

    David Power Avatar
    David Power

    Excellent service

    Zzz Pip Avatar
    Zzz Pip
  • Car failed its MOT got repaired and retested for free within a few hours.. at a fair price... Highly recommended... Wish I could afford some of the cars on sale here as well, absolute beauties..

    RustySausage Avatar

    Car failed its MOT got repaired and retested for free within a few hours.. at a fair price... Highly recommended... Wish I could afford some of the cars on sale here as well, absolute beauties..

    PullMyFinger Avatar

    Car failed its MOT got repaired and retested for free within a few hours.. at a fair price... Highly recommended... Wish I could afford some of the cars on sale here as well, absolute beauties..

    Darryl Walker Avatar
    Darryl Walker
  • Car failed its MOT got repaired and retested for free within a few hours.. at a fair price... Highly recommended... Wish I could afford some of the cars on sale here as well, absolute beauties..

    Lord Walker Avatar
    Lord Walker

    With all the Covid regulations in place i was concerned about my visit to the dealership..
    I was dealt with in a professional and curteous manner by Sam and Ian.
    Which i appreciated

    David Power Avatar
    David Power

    I am a new customer using LMC, and aI am extremely happy with the service I received from all staff in the reception and especially from Lough who carried out the work on my keeping me informed of what needed attention

    Peter Gurney Avatar
    Peter Gurney
  • Quality

    Manchester Avatar

    Bought a car from them very happy with the service I received. Also service manager is very helpful and will not hesitate to help in any way he can.

    David Melton Avatar
    David Melton

    Had quite a few issues when I purchased the car but young San sorted them. Thanks.

  • Superb service from start to finish will definitely use again in the future

    Stephen Gault Avatar
    Stephen Gault

    Easy to book over the phone.Car brought in in the morning for MOT and interim service.Car collected at the end of the day.No faults noted. Didn't try and upsell me on anything. Seems like a good dealership.

    Mark P Avatar
    Mark P

    Friendly staff and a good service I will go back again thanks

    Lee Hancock Avatar
    Lee Hancock
  • Recently booked my car in for an MOT and service and they were able to fit me in at very short notice which was great! Great value and excellent service provided. All staff were very helpful and friendly on arrival and pick up. Would def recommend

    jan johann Avatar
    jan johann

    Bought my car off them this week great set of Lads nothing to much trouble quick and efficient service thanks very much To y & Les


    Excellent company, professional non pushy salesmen, very knowledgeable on all the cars available, upfront and honest on the deals and purchase price for my car, aftersales also excellent.
    Would recommend the birchwood sales centre we will definitely be using them again, fantastic that they also have a service centre and mot centre on site to continue the high standard of care for the car purchased.

    Rebecca Wood Avatar
    Rebecca Wood
  • Had my MOT booked here.
    Quick and efficient service, will definitely come back for future services.

    Ryan Lee Avatar
    Ryan Lee

    Very pleased on all counts. They couldn't have been more helpful.
    And they do a great coffee ☕ 👍👍

    Graham Sutcliffe Avatar
    Graham Sutcliffe

    Amazing ,Loue (mechanic) kindly pushed my car around to their service area( broken down on way ) for checking to why not starting ?
    The battery was the fault he ordered a new one and fitted it at a reasonable price,Thankyou to the receptionist whom looked after me whilst waiting....
    A big Thankyou to Loue 😊

    lynne frodsham Avatar
    lynne frodsham
  • I bought my new car, sale went through smoothly.

    David Mckeown Avatar
    David Mckeown

    Took my car in at 9am as arranged for mot, it was done on time and whilst I waited was shown courtesy and politeness would not hesitate to recommend and I will definitely use again for my up coming service

    kevan jones Avatar
    kevan jones

    I was very satisfied with the level of service I received last week from Lowton Motor Company. They traced a leak in my air conditioning unit, obtained a replacement radiator and topped up the gas within there estimated time scale and price

    peter standing Avatar
    peter standing

Book Your Vehicle In Now

Make a provisional booking now and we will be in touch to confirm. Remember we offer Pick UP & Drop Off and Courtesy Car services, so you can continue with your busy day with as little disruption as possible.

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